Contact and Support

Welcome to support. Most common questions and answers can be found in the Knowledge Base. If you don't find what you need, you can get in touch with us using the form below.

We'll aim to get in touch with you. Priority is given to Premium Plus subscribers, but all queries should receive a response within 72 hours.

Knowledge Base
Take a look below at the frequently asked questions for quick and immediate support to common questions.

Why Upgrade?

Premium Package gives you full unlimited access to all 24 modules, webinars as well as email support.

Premium Plus Package is the ultimate book writing experience. With this package you get your book cover done for you, your own book web address, publishing guide and priority email support.

100% Money Back Guarantee

We want you to be satisfied, so Book Catalyst Programme can be refunded within 7 days. Maybe you bought it by mistake, or the content wasn’t exactly what you were expecting; maybe you simply didn’t like it.

Immediate Access

Premium and Premium Plus packages are available as soon as PayPal confirms payment, which takes seconds. All programme content is available for you straight away so that you can get your book written in no time.

What are Webinars?

Webinars are full length online video seminars giving you the information and inspiration on getting you on track to writing your book.

What is Email Support?

Email support is there to provide you with any technical support you may require or answer any questions you may have which will take you closer to getting your book written.

What is Priority Email Support?

Priority email support gives you access to technical support or answer any questions you may have which will take you closer to getting your book written. All enquiries will be dealt with within 24 hours.

What is a Book Website Address?

This is a unique address on the internet, and usually starts www. This is where you'll be able to point people when you get your website up and running. Your website address is valid for 5 years from the date of registration.

What is the Publishing Guide?

The Publishing Guide contains detailed information on various ways to getting your book from an idea to a finished product.